Main

Introduction

Service Desk Reporter allows you to report all SLA information from the JIRA Service Desk in a simple and effective way. 

You can get SLA information with parameters not provided by JIRA Service Desk like:

• Prepare cross project reports

• Report on Success Ratios grouped by issue fields and date intervals.

• Define custom start and end dates for your report

• Report based on SLA Stop Date

• See goal time, elapsed time and remaining time as separate columns in the report.

• Export all issues as an Excel file

• Get the complete report output via REST.

Support

Details