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How to get browser logs (HAR file) for OBSS plugins?

In order to get detailed browser logs, you need to create a HAR file and get screenshots of your browser console. To do that, please follow the steps below:

  1. Open your web browser.

    1. The screenshots below are prepared using Chrome but all browsers have similar functionality.

  2. Open your browser's Developer Console (F12 in chrome) and Switch to Network tab.

    1. Chrome_NetworkButton.png

  3. Repeat the action that causes the problem.

    1. If you are having problems opening the app page, then simply refresh the browser page.

    2. If you need to inspect a specific problem, repeat the action that triggers the problem and confirm that the problem happened again.

  4. Download the network traffic as a HAR file

    1. There is a Download HAR button in the Developer Console.

    2. Compress the HAR file into a ZIP to avoid size limits as much as possible.

    3. Chrome_Download_HAR.png

  5. Switch to Console Tab

    1. Chrome_ConsoleButton.png

    2. Take screenshots if there are any error or warning messages in this tab.

    3. If there are many error and/or warning messages here, you might need to scroll down and get multiple screenshots.

  6. Send the HAR file and screenshots to OBSS.