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Privacy Policy for OBSS Apps on Atlassian Cloud Platform
Privacy Policy for OBSS Apps on Atlassian Server and Data Center Platforms
ISO 27001 Certificate
Keychain - Delegation for Jira Data Center
Introduction
Installation
Configuring Delegations
Delegation Configuration for Self
JQL Functions
Delegation Policies
Delegation Categories
Custom Fields
Using Keychain Custom Fields for JSM Portal Approvals
Using Keychain Custom Fields for Search
Using Keychain Custom Fields in Issue Security Schemes
Using Keychain Custom Fields in Notification Schemes
Using Keychain Custom Fields in Permission Schemes
Using Keychain Custom Fields with other apps' Conditions
Workflow Functions
Workflow Condition
Workflow Post-Function
How to
How to delegate a workflow permission that is controlled by a workflow condition?
How to delegate the approval permission in a JSM customer portal approval?
How to display the delegate users in a custom field on the issue?
How to send Jira notifications to delegates of users?
How to set Jira Permission Scheme permissions to delegates of users?
Permissions
Support
Audits
Rest API
Endpoints
Create Delegation
Delete Delegation
Get All Delegates of Delegator
Get All Delegators of Delegate
Get Categories
Get Delegation
Get Delegations
Update Delegation
Authorization
Release Notes
Knowledge Base
2025-10-01 - Lost app settings after upgrading Timepiece - Time In Status for Jira Data Center to version 6.3.x or 6.4.x
Resources
TiS Server and Data Center - Sample Spreadsheet Integration Files
JQL Issue Select
Main
Installation
Custom Fields
JQL Advanced Select Field
JQL Lookup Field Configuration
Deprecated custom fields
JSD Customer Portal
Migrating to JQL Advanced Select
Searching by JIS Fields
Dynamic Patterns
Tokens Reference
Using JIS Fields in Token Strings
Use cases
Use case 3: Customer Portfolio - Showing field values of other issues
Use case 1: Product Portfolio - Picking issues from a static JQL
Use case 2: Product/Module Portfolio - Picking issues from a dynamic JQL
Support
Atlassian Plugin Support Levels
Timepiece - Time in Status for Jira Data Center
Installation
Accessing Timepiece
Reporting Page
Filter Types
Report Types
Report Options
Multi Visit Behavior
Status
Assignee
DBS Metrics
Field
Date Range
Calendar
View Format
Export
Sharing
Saving and Loading Report Settings
Charts
Status History Expanded
Sort
Filter
Data Bars
Drill Down
Gadget
Using Timepiece Jira Gadget in Confluence
Issue View Tab
Configuration
Access Settings
Calendar Settings
Format Settings
File Exports
Configuration File
Tracking app use
Audit Logs
REST Reporting
Authorization
Endpoints
Single Issue
Single Issue Expanded
Issue List
Issue Aggregation
File Export
Synchronous File Export (a.k.a Small Export)
Asynchronous File Export
Start an Export
Get status of a single export
Get status of all exports
Download an export file
Abort an export
Calendars
Statuses
Get a List of Parameter Sets
Get the details of a single Parameter Set
Field Names for REST Reports
Getting reports with Parameter Sets
Sample Spreadsheet Integration Files
Frequently Asked Questions (FAQ)
Troubleshooting
Support
Training Material
Internet Access
Release Notes
Migrating from Data Center to Cloud
QLogger
Main
Timepiece - Time in Status for Jira Cloud
Overview
Installation
Accessing Time in Status
Getting Started
Reporting Page
Filter Types
Report Types
Report Options
Drill Down
Multi Visit Behavior
Status
Assignee
DBS Metrics
Field
Date Range
Calendar
View Format
Exporting
Sharing
Saving and Loading Report Settings
Charts
Status History Expanded
Expanded Reports
Sort
Filter
Highlight
Data Bars
Gadget
Using Timepiece Jira Cloud Gadget in Confluence Cloud
Issue View Tab
Scheduled Reports and Alarms
Configuration
Access Settings
Calendar Settings
Format Settings
Addon Settings
API Settings
Renaming your Jira Cloud Site
REST Reporting
Service URL
Authorization
Endpoints
Single Issue
Single Issue Expanded
Issue List
Issue List v2
Issue Aggregation
File Export
Synchronous File Export (a.k.a Small Export)
Asynchronous File Export
Start an Export
Get status of a single export
Get status of all exports
Download an export file
Abort an export
Statuses
Custom Calendars
Search Calendar
Get Calendar By ID
Create Calendar
Update Calendar
Calendars
Parameter Sets
Search Parameter Set
Get a List of Parameter Sets
Get the details of a single Parameter Set
Create a Parameter Set
Update a Parameter Set
Validate a Parameter Set
Validate a Parameter Set By ID
Format Settings API
Get Format Settings
Update Format Settings
Field Names for REST Reports
Getting reports with Parameter Sets
Integrations
PowerBI Integration with Custom Query
Sample Spreadsheet Integration Files
eazyBI Integration
Frequently Asked Questions (FAQ)
Troubleshooting
Support
Timepiece - Knowledge Base
How to use date fields to see duration trends
I am working with multiple vendors. How can I see how much time I spent waiting for each?
I move issues from sprint to sprint. How can I see how much time my issues spent on each status under each sprint?
Jira Automation
How to set Due Date based on a value from Timepiece ?
How to set Original Estimate based on a value from Timepiece ?
My work may be blocked by one of many third parties. How can I see how much time I lost waiting for each?
How can I order the issues in a Timepiece report?
How to calculate throughput?
How to get Lead Time or Cycle Time ?
How to get the direct link to a prepared report to share with colleagues?
How to get total status durations for an issue and its subtasks ?
How to get total status durations for Epics ?
How to identify who is the bottleneck in the process ?
How to measure the time spent on multiple levels of support teams ?
How to measure the total time spent waiting for customer ?
How to see status durations of issues only for issues that were in a given status at a specific time window?
Internet Access
Server/DC to Cloud Migration
Server/DC to Cloud Migration with JCMA
Server/DC to Cloud Manual Migration
Server/DC and Cloud Feature Comparison
Cloud to Cloud Migration
Training Material
Rate Limit
Data Flow
Release Notes
3.0.x Release Notes
3.1.x Release Notes
3.2.x Release Notes
3.3.x Release Notes
3.4.x Release Notes
3.5.x Release Notes
3.6.x Release Notes
3.7.x Release Notes
3.8.x Release Notes
3.9.x Release Notes
3.10.x Release Notes
3.11.x Release Notes
3.12.x Release Notes
3.13.x Release Notes
3.14.x Release Notes
3.15.x Release Notes
3.16.x Release Notes
3.17.x Release Notes
3.18.x Release Notes
3.19.x Release Notes
3.20.x Release Notes
3.21.x Release Notes
3.22.x Release Notes
3.23.x Release Notes
3.24.x Release Notes
3.25.x Release Notes
Security
Security Vulnerability Fix Policy
Severity Levels for Security Issues
Security Advisory
2019-12-23 Baselines for Confuence Security Advisory
2021-02-25 Time in Status for Jira Server and Data Center Security Advisory
2021-12-15 Security Advisory for Log4Shell vulnerability in OBSS apps on Jira Server and Jira Data Center
Security Knowlege Base
2021-12-13 Log4Shell Vulnerability
Auto Plan Time for TEMPO
Main
Jira Portfolio Integration
MS Project Integration
Troubleshooting
TicketBook - Service Time and Contract Management for Jira Cloud
Installation
Accessing TicketBook
Contracts
Contract Definition
Clauses
Contract Permissions
Customer Portal Panel
Issue View Page Panel
Permissions
Contract Report
SLA List Report
SLA Success Rate Report
Support
Release Notes
1.0.x Release Notes
1.1.x Release Notes
1.2.x Release Notes
1.3.x Release Notes
1.4.x Release Notes
6.0.x Release Notes
6.1.x Release Notes
6.2.x Release Notes
6.3.x Release Notes
Historian - History Explorer for Jira Cloud
Introduction
Installation
Accesing History Explorer
Work Item History Report
Selecting Work Items
Selecting Fields
Work Item Based View
Field Based View
Group & Sort
Filter
View Options
Export
Configuration
Permissions
Support
Release Notes
2.2.x Release Notes
2.3.x Release Notes
2.4.x Release Notes
2.5.x Release Notes
User Property Manager
Main
Installation
Bulk Operations
Custom Fields
How to
How to create detailed Jira logs for OBSS plugins?
How to create detailed logs for scripts in Google Sheets documents?
How to get browser logs (HAR file) for OBSS plugins?
Service Desk Reporter
Main
Installation
Reporting
Field Names for REST Reports
List Report
Success Ratio Report
Setting Permissions
Baselines for Confluence Cloud
Main
Installation
Creating a Baseline
Viewing a Baseline
Deleting a Baseline
Comparing Baselines
Configuration
Configure Permissions
Troubleshooting
Rate Limit
Support
Server/DC to Cloud Migration
Server/DC and Cloud Feature Comparison
Server/DC to Cloud Migration with CCMA
Release Notes
1.0.x Release Notes
1.1.x Release Notes
Baselines for Confluence Data Center
Main
Installation
Creating a Baseline
Viewing a Baseline
Deleting a Baseline
Comparing Baselines
Viewing Baselines for a Single Page
Export
Configuration
Configuration File
Configure Security
REST API
Troubleshooting
Support
Getting app usage statistics
Release Notes
Field Sync for Jira Data Center
About Field Sync
Installation
Configuration
Subtask Listener Configuration
Linked Issues Listener Configuration
Epic-Story Listener Configuration
Portfolio Roadmaps Listener Configuration
Sync Existing Issues
Performance Optimization
Troubleshooting
Release Notes
OBSS Apps on Atlassian Marketplace
OBSS Apps Web Site
Main
Overview
Installation
Accessing Time in Status
Getting Started
Reporting Page
Filter Types
Report Types
Report Options
Drill Down
Multi Visit Behavior
Status
Assignee
DBS Metrics
Field
Date Range
Calendar
View Format
Exporting
Sharing
Saving and Loading Report Settings
Charts
Status History Expanded
Expanded Reports
Sort
Filter
Highlight
Data Bars
Gadget
Using Timepiece Jira Cloud Gadget in Confluence Cloud
Issue View Tab
Scheduled Reports and Alarms
Configuration
Access Settings
Calendar Settings
Format Settings
Addon Settings
API Settings
Renaming your Jira Cloud Site
REST Reporting
Service URL
Authorization
Endpoints
Single Issue
Single Issue Expanded
Issue List
Issue List v2
Issue Aggregation
File Export
Synchronous File Export (a.k.a Small Export)
Asynchronous File Export
Start an Export
Get status of a single export
Get status of all exports
Download an export file
Abort an export
Statuses
Custom Calendars
Search Calendar
Get Calendar By ID
Create Calendar
Update Calendar
Calendars
Parameter Sets
Search Parameter Set
Get a List of Parameter Sets
Get the details of a single Parameter Set
Create a Parameter Set
Update a Parameter Set
Validate a Parameter Set
Validate a Parameter Set By ID
Format Settings API
Get Format Settings
Update Format Settings
Field Names for REST Reports
Getting reports with Parameter Sets
Integrations
PowerBI Integration with Custom Query
Sample Spreadsheet Integration Files
eazyBI Integration
Frequently Asked Questions (FAQ)
Troubleshooting
Support
Timepiece - Knowledge Base
How to use date fields to see duration trends
I am working with multiple vendors. How can I see how much time I spent waiting for each?
I move issues from sprint to sprint. How can I see how much time my issues spent on each status under each sprint?
Jira Automation
How to set Due Date based on a value from Timepiece ?
How to set Original Estimate based on a value from Timepiece ?
My work may be blocked by one of many third parties. How can I see how much time I lost waiting for each?
How can I order the issues in a Timepiece report?
How to calculate throughput?
How to get Lead Time or Cycle Time ?
How to get the direct link to a prepared report to share with colleagues?
How to get total status durations for an issue and its subtasks ?
How to get total status durations for Epics ?
How to identify who is the bottleneck in the process ?
How to measure the time spent on multiple levels of support teams ?
How to measure the total time spent waiting for customer ?
How to see status durations of issues only for issues that were in a given status at a specific time window?
Internet Access
Server/DC to Cloud Migration
Server/DC to Cloud Migration with JCMA
Server/DC to Cloud Manual Migration
Server/DC and Cloud Feature Comparison
Cloud to Cloud Migration
Training Material
Rate Limit
Data Flow
Release Notes
3.0.x Release Notes
3.1.x Release Notes
3.2.x Release Notes
3.3.x Release Notes
3.4.x Release Notes
3.5.x Release Notes
3.6.x Release Notes
3.7.x Release Notes
3.8.x Release Notes
3.9.x Release Notes
3.10.x Release Notes
3.11.x Release Notes
3.12.x Release Notes
3.13.x Release Notes
3.14.x Release Notes
3.15.x Release Notes
3.16.x Release Notes
3.17.x Release Notes
3.18.x Release Notes
3.19.x Release Notes
3.20.x Release Notes
3.21.x Release Notes
3.22.x Release Notes
3.23.x Release Notes
3.24.x Release Notes
3.25.x Release Notes
Breadcrumbs
Timepiece - Time in Status for Jira Cloud
REST Reporting
Endpoints
On this Page
Format Settings API
Get Format Settings
Update Format Settings
